Customer Service

CONTACT INFORMATION:

www.AlexaSpa.com
To place an order by Phone:
Contact us:
U.S. toll-free: 1-888-798-4441

We Provide SAME DAY SHIPPING.

If you have any questions or concerns about your order, our products or our service please e-mail us or call us:

E-mail:
US Toll-Free Call:	1-888-798-4441

We strive to consistently provide Superior Customer Service as well as Fast Delivery of all products!

Thank you for choosing AlexaSpa.com, we value you as a customer and appreciate your business!

SALES TAX

No Sales Tax will be charged (except for shipment to a California address).
If your order is being sent to a CA address, a sales tax of 8.75% will be charged.

SHIPPING RATES

FREE Shipping on US orders of $125 or more, weighing less than 3 lbs.
Free shipping is not available on International orders.

USA Shipping

USPS First Class Mail
2-7 Days
< 2LBS Flat rate of $4.95

USPS Priority Mail
2-3 Days
< 2LBS Flat rate of $6.95
> 2LBS Flat rate of $10.95
> 3LBS Flat rate of $12.95

USPS Express Mail
1 Day
Flat rate of $29.95

International Shipping

Priority Mail International
6-10 Day Deliver
Flat Rate of $16.95

Express Mail International
3-5 Day Delivery
Flat Rate of $29.95

RETURNS & EXCHANGES

100% Money Back Guarantee
No Hassle Return Policy
In case you are not completely satisfied with your purchase, we will accept returns within 30 days of purchase. We want you to be happy with all your purchases on AlexaSpa.com.
Please e-mail us at and give us your full name, date of purchase, product name as well as the reason for the return. Shipping for product returns will not be paid for by AlexaSpa.com. Refunds will be completed within 7 days after receipt of your return.